Quality Assurance

At Orion, we use an all-inclusive quality management system that is beneficial to both our clients and employees. We carry out frequent quality checks on all aspects of the work we carry out and once we have received the data back at our London based Head Office for electronic logging, we analyse aspects of the service that could be improved, also rewarding our staff for performing to and above standards.

Orion have been active in the cleaning industry for almost 25 years, and during that time we have developed our systems of work using a continuous improvement scheme that has seen us become London’s premier cleaning company. We pride ourselves on the calibre of service we provide due to our undivided attention to our clients, regardless of the size of a contract.

Orion firmly believe that the more active an organisation in the day to day running of a service provision, the better the chance is that a high standard can be maintained. This pledge of dedication has ensured that to date, we have never lost a contract due to a poor level of service.

We are BS EN ISO 9001:2000 accredited, so you can rest safe with the knowledge that an esteemed support services company is caring for your premises. Our flat-tier management structure makes sure that our response times to queries and emergencies are second to none within the London Area.